Delivering Happiness Since 2002
We're more than a logistics company — we're Singapore's trusted partner in delivering excellence, building careers, and creating lasting relationships one delivery at a time.
Driven by purpose, powered by people
Our Mission
To provide reliable, efficient, and seamless delivery experiences – one parcel, one route, and one customer at a time – and to uphold operational excellence and a people-driven culture that enables businesses to grow their logistics capabilities, scale their reach, and protect the standards of their brand.
Our Vision
To shape Singapore’s future of last-mile logistics by delivering reliable, brand-focused experiences, developing strong career pathways for our people, and creating long-lasting value for our clients and partners.
Our Values
We put our customers first. We deliver reliability in every kilometer. We take pride in our work. We grow our people from within. And we build for long-term strength — not just rapid scale. These principles guide every decision we make and every delivery we carry out.
JJ Express Smart Logistics Platform
Where Operational Muscle meets digital intelligence
JJ Express combines 20 years of logistics expertise with next-generation technology — bringing visibility, efficiency, and customer experience together under one platform.
End-to-End Logistics Ecosystem
Seamless flow from warehouse to customer doorstep
Warehouse
Order Processing
Driver
Smart Assignment
Delivery
Real-time Tracking
Customer
Satisfaction
Warehouse
Order Processing
Driver
Smart Assignment
Delivery
Real-time Tracking
Customer
Satisfaction
Manage your logistics better with our holistic technology
From real-time tracking to AI-powered optimization, our platform delivers the visibility and control you need.
Crowdsourced Driver Network
Flexible on-demand driver ecosystem blending owned fleet with verified partners for instant capacity activation.
Dynamic Routing & Intelligence
AI-powered routing using live location data, traffic patterns, and delivery density for optimal efficiency.
Delivery Analytics Dashboard
Real-time insights on order volume, success rates, and turnaround times for data-driven decisions.
Fleet & Driver Management
Track 200+ vehicles and drivers in real-time with mileage, fuel, and service schedule monitoring.
Driver App & Proof of Delivery
Mobile-first solution with parcel scanning, digital signatures, and live delivery updates.
Industry-Specific Solutions
Custom workflows for Grocery, Pharma, and Retail with compliance and traceability.
Supply Chain Visibility
Unified dashboard with granular visibility from warehouse to customer doorstep.
Proactive Communication
Integrated call center and automated alerts for exceptional customer experience.
AI Decision Support
Machine learning insights for optimizing delivery times, manpower, and resource allocation.
The cultural pillars that drive us forward
These values aren't just words on a wall — they're the foundation of how we operate, how we treat our people, and how we serve our customers every single day.
Customer First
As our customer's partner
We don't just move goods. We move businesses forward. We exist to serve — and to exceed expectations. From the first mile to the last, every delivery is a promise. We listen, adapt, and go the extra kilometer to serve our clients with respect, speed, and care.
Reliability
In Supply Chain & Logistics
Timing is everything — and reliability is trust. We show up. We follow through. And when challenges arise, we solve them head-on, not with excuses.
Pride in Every Kilometer
From the first mile to last
Our team takes pride in every delivery. Every package handled with care, every route optimized for efficiency, every customer interaction handled with professionalism.
Grow From Within
We build careers, not just roles
From new recruits to senior ops leads, we promote based on potential and grit. Drivers become supervisors. Admins become leaders. Everyone gets the opportunity to grow.
Built to Stay, Not Just Scale
We think long-term, deliver daily
We're not here to chase fast growth. We're here to be the backbone of Singapore's logistics for the next 20 years — and beyond.
Meet Our Founder
Our growth over the years has been anchored in the industry insight, dedication to service, and unwavering drive of one man — JJ.
Joshua James' journey with JJ Express began with a deep understanding of Singapore's logistics landscape and an unwavering belief in creating opportunity through service. His drive to make a meaningful impact—especially by providing inclusive career pathways—became central to the company's identity, setting the tone for a culture built on skill-building, trust, and heart. Today, Joshua continues to guide JJ Express with the same mindset that shaped its earliest days: hire for attitude, cultivate talent, and build a company where people and purpose move forward together.
From Industry Veteran to Visionary Founder
Before founding JJ Express, Joshua honed his expertise as Operations Director at Vroom Vroom Office Services, where two decades of industry experience shaped his instinct for efficiency, people development, and large-scale operational flow. These foundations guided him as he established JJ Express—starting as a small logistics outfit and steadily growing through hands-on leadership and an unwavering commitment to elevating both his team and the standards of logistics services across Singapore.
The Journey Milestones
Industry Foundation
Pre-2002Honed expertise as Operations Director at Vroom Vroom Office Services, where two decades of industry experience shaped his instinct for efficiency, people development, and large-scale operational flow.
Building JJ Express
2002-PresentEstablished JJ Express from a small logistics outfit, steadily growing through hands-on leadership and commitment to elevating both his team and the standards of logistics services across Singapore.
Trusted Partnerships
PresentEvolved into a trusted partner for Singapore's leading retailers including Redmart, Lazada, NTUC FairPrice On, F&N Foods, DFI Group, and Foodpanda Online—each partnership marking a chapter in the company's growth.
Social Responsibility
OngoingStrong advocate for second-chance employment, supporting the Yellow Ribbon Project and community initiatives in Singapore and Kuala Lumpur, empowering individuals from all walks of life.